Shipping policy

Effective Date: June 30, 2026

Thank you for shopping with Ivory Nest. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak shopping seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United States: 5–12 business days
  • Canada: 7–15 business days
  • United Kingdom: 5–10 business days
  • Australia & New Zealand: 7–15 business days
  • Europe: 6–15 business days
  • Other International Destinations: 10–20 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated and displayed during checkout unless a free shipping promotion is offered.

Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Ivory Nest is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

If you notice an error in your shipping address, please contact us immediately at ivorynest5@gmail.com. We will do our best to update your order before it ships.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Ivory Nest is not responsible for delays caused by customs, weather, carrier disruptions, or other events beyond our reasonable control.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We will review your claim and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact:

Business Name: Ivory Nest
Email: ivorynest5@gmail.com